How do I change administrative access?

If you do not have administrative access on your account and believe you should, please contact your account administrator. If you are an account administrator, change the your users’ access by following these steps:

1. Select the profile Icon. 
   
   
2. Click 'My Account'.
   
   
3. Select 'Account Information'.
   
   
4. Scroll down to the Contacts section. 
   
   
5. Select the contact that you wish to change access for.
   
   
6. The Update Contact screen will populate, scroll to the bottom. 
   
   
7. Ensure the checkbox is ticked for Assign Access Role. 
   
   
8. Click the dropbox and select 'Administrator Account' or 'Shopper Account'.  
   
   
9. Select 'Save Contact'.

An “Administrator Account” – this person has the ability to access account statements, orders in process, past purchases, shop online, as well as create and delete users and assign profiles.

A “Shopper Account” – this person will have access to shop online, view orders in process and past purchases, but is unable to review account statements.