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Will the rest of my order be shipped if a product is on backorder?

Not immediately, when an item is placed on backorder a customer service representative will contact you within 2 business hours to discuss availability and shipment times, at this time they will also ask whether you prefer to ship the rest of the products in your order immediately, or wait for your backorder.

Alternatively, leave a comment in the ‘Cart Comments’ box telling us that you wish all other items to be shipped, to avoid waiting to speak to a representative. You will still be contacted about your backorder, but other items will ship immediately.

We hope this article was helpful, for more information please try these related questions…

What are ‘Cart Comments’?

When will I get my backorder?

When will I receive my order?