Account and Orders
- Order Tracking
- Review Account Statements
- Review Past Purchases
Shipping and Delivery
- Delivery Methods
- Payment Methods
- When will I get my backorder?
- Why did my product show in stock on the product page, and not in stock when I check out?
- What do all the symbols mean on the product list?
- What does the maple leaf symbol mean on the product list?
- What do I do if a product is not in stock?
- Will the rest of my order be shipped if a product is on backorder?
- Creating an Account
- Favourites List
- Finding a Product
- Getting Started Tutorial
- Quick Order Entry
- Shopping Carts
Can I pick up my order?
Yes! Simply change the method of delivery to “Customer Pick up” and visit your local branch to pick up your order. Any freight charges applied will be removed.